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Billing FAQs

Charge amounts explained

Scan Guard's subscription terms are monthly & annual.

If you feel you have been charged too much or charged for an upgrade that you did not want, please email us at billing@scanguard.com and we will rectify the situation.

If your account has come up for renewal please consider the following points prior to contacting us:

  • Any discount received on your first payment applies to the first term only, renewal prices are without introductory discounts
  • By default accounts are set for auto-renewal to prevent disruption to your service, this can be turned off at your request

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