Windows Vista, 7, 8 & 10

• Click the Windows icon, typically in the bottom left of the screen

• Type Uninstall a Program in the search box

• Click the result that displays labelled Programs and Features or Uninstall a Program

• Windows then lists all programs that are installed. Select Scanguard by clicking on it

• Click Uninstall/Change at the top of the programs list

• Click Yes in the dialogue box to confirm uninstall of Scanguard

• Windows now starts the uninstall process. After completion, a status message will display, confirm by selecting OK.

MacOS

• Open Finder

• Click Applications in the left side column

• Locate the Scanguard application

• Click and drag Scanguard to the Trash

Windows XP

• On the Start menu, click Settings > Control Panel

• In the Control Panel window click on Add or Remove Programs

• In the Add or Remove Programs window locate and select the Scanguard listing by clicking on it, then click Change/Remove

• Click Yes in the dialogue box to confirm uninstall of Scanguard

• Windows now starts the uninstall process. After completion, a status message will display, confirm by selecting OK.

If you have been told by the Tech Support Team to uninstall and reinstall the Scanguard app to overcome a problem, download from here and restart your device before installing.