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Windows Installs

Running Multiple Antivirus applications

If more than one antivirus program is installed on a computer they do not usually play well together, running two at the same time will often lead to one classing the other as a virus, or in some instances, even cause file corruption. Most of all though, running two real-time antivirus services can really eat up system resources and actually cause conflict that results in neither performing their job properly, leaving a computer unprotected.

By default, Windows Defender is running on most modern versions of Windows. After installing {{brandName}} it would be wise to ensure Windows Defender is disabled to avoid any conflicts.

To turn off Windows Defender in Windows 10:

  1. Click the Start Button / Windows Icon
  2. Click the cog/gear Settings icon
  3. In the Settings window, click Update & Security
  4. Click Windows Security in the sidebar
  5. Click Virus & threat protection, then click Virus & threat protection settings
  6. Disable Windows Defender’s real-time scanning by clicking the on/off toggle. Also disable Windows Defender’s cloud-based protection by clicking the on/off toggle below the Cloud-delivered protection heading, then clicking Yes when prompted

If there are other antivirus applications on your computer running real-time protection, we strongly advise removing them if you are a paid customer of {{brandName}}. Although most will uninstall in the normal way, some may require downloading a specialist uninstaller from the antivirus vendors website.

Please contact us if you require help removing antivirus software from your computer.

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